All sales are final. Pinch Electronics Inc. does not offer refunds on any purchases.
Exchanges may be made for identical products within the 30-day warranty period if the product is deemed defective and unused. All products must be returned in original packaging in order to be issued an exchange.
Before first use of your Pinch Electronics Inc., we strongly recommend checking all items to ensure functionality. If you notice any issues, contact us immediately and do not use your product. Products are eligible for warranty exchanges only if unused.
We offer a 30-day limited warranty on Pinch Electronics Inc. vaporizers found to be defective and unused.
Defects to Pinch Electronics Inc. vaporizers will be determined solely by Pinch Electronics Inc. and not by any representative, distributor or dealer of or for Pinch Electronics Inc. Upon determination of a defect, Pinch Electronics Inc.’s sole obligation will be to repair or replace the defective part with the same or similar product. Any claim against Pinch Electronics Inc. for defects in materials or quality must be in writing.
Pinch Electronics Inc. must authorize the return of any alleged or defective part before getting returned. The party making a claim must pay all shipping and transportation costs. Pinch Electronics Inc. will not accept charges for parts purchased. Pinch Electronics Inc. reserves the right to substitute, discontinue, alter or modify any product or portion thereof, at any time without prior notice. In such cases, Pinch Electronics Inc. may, at its sole discretion, substitute the warranted vaporizer.
No Pinch Electronics Inc. representative, distributor or reseller is authorized to assume for Pinch Electronics Inc. any other obligations or liabilities in connection with the battery or alter the terms of this warranty in any way. Pinch Electronics Inc. shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of a Pinch Electronics Inc. vaporizer or its use by the owner. Non-Pinch Electronics Inc. made products carry the warranty extended by their manufacturer.
Warranty returns will need to be verified using an RMA (Return Merchandise Authorization) number. RMA’s can be obtained by contacting customer service. To receive an RMA customer must contact email@example.com
Please email firstname.lastname@example.org for a warranty exchange.
Thank you for choosing Pinch!